At Rackley Roofing, we live and breathe our six core values: Humble, Hungry, Smart, Innovative, Accountable, and Customer Focused. Being humble is one of the most important values we have. We know it’s our amazing team who makes us who we are. From our crews to our office staff, they’re the ones who represent and showcase what makes Rackley Roofing unique. Two of our team members who exemplify what it means to be humble are Crystal Grisham and Adrian Cordero.
Why Is Being Humble Important?
Crystal says, “Being humble ensures we do things not only for ourselves but also for the entire team.” If someone needs a bit of extra help getting something done, our team members have no problem jumping in and making sure the job gets done.
Adrian follows this up by saying, “It’s the way we operate, the way we should treat our customers, and how we all should be.” Keeping our customers happy is one of the most important things, and we will do what’s right to guarantee their satisfaction.
How Does It Help?
Our core values show we care about our customers. Humble team members are more willing to work, which speeds up workflow and increases overall productivity. We listen to what our customers have to say and will do everything we can to ensure they get the results they’re looking for. Building trust with our customers is just as important as building their roofs.
How Are We Humble Each Day?
Both Crystal and Adrian had the same thought on how they’re humble. They say, “Just by being grateful and appreciating others. Spending time listening with everyone and reaching out if you are having issues with things. Don’t be afraid to ask questions or own up to your mistakes.”
How Does Being Humble Help Rackley Be The Best?
While there are some companies who may not live by their core values, Rackley does. Having a great and humble team who performs at their best plays a critical role in giving our customers the services they deserve. Not everyone has these values and they’re the reason behind why we’re the best of the best.
If you’re in need of commercial roofing services in Tennessee, Rackley Roofing is here to help. We’ll guarantee you get the best service there is. Contact us today to get started!