Careers

At Rackley Roofing, our values are the cornerstone of our company. We are looking for individuals who embody Accountability, Hunger, Humility, Customer-Focus, Innovation, and Smart thinking. Regardless of experience, we hire based on these values, setting us apart from other roofing companies. If you share our values, we welcome you to be part of our special team. We believe in learning and teaching, acknowledging that everyone has to start somewhere.

Roles and Responsibilities

• Qualify project bidding opportunities and conduct roofing surveys.
• Establish, nurture, and grow direct customer relationships with owners, asset managers, property managers, facility managers, building engineers, and roof consultants.
• Self-generate business through networking and prospecting.
• Personally deliver and present project proposals.
• Accurately document scope and recommendations for customers.
• Expand technical knowledge in both industry-general and project-specific aspects.
• Lead the company in fostering a customer-centric attitude, service, and response.
• Promote the Rackley Roofing brand in the marketplace.
• Must be available during business core hours (Mon-Fri 8am-5pm, and after hours as needed.)

Sales Responsibilities:

• Generate leads, engage with prospects, and sell commercial roofing services.
• Collaborate with the estimating team to generate proposals.
• Cultivate compelling relationships with prospective clients and build strong connections.

Performance Metrics:

• Measure success through total project sales (roofing and sheet metal).
• Meet or exceed the company’s reroof growth goals.
• Adhere to Rackley Roofing Policies, Procedures, and Processes while aligning with the company’s Core Values.
• Record and contribute to the number of created project opportunities in the Dataforma database.

Benefits:

• Competitive compensation plan, including base pay and an uncapped commission plan.
• Health, dental, and vision insurance, along with a 401k.
• Paid time off.
• Company vehicle or vehicle allowance with a fuel card.
• Company phone and laptop.

If you’re ready to make the smart choice and become part of Rackley Roofing’s exceptional team, apply now! Join us in delivering top-notch roofing solutions and promoting a culture that values integrity, innovation, and customer satisfaction.

Skills Required

• Proven track record in acquiring new roofing business within a goal-oriented sales environment.
• Excellent verbal and written communication skills.
• Previous commercial roofing experience is a must.
• Valid driver’s license with a clean driving record.
• Proficiency in Microsoft Office.
• Ability to read and understand blueprints.
• Strong negotiation skills.

Full-Service Industrial & Commercial Roofing

Are you a proactive, detail-oriented professional? Do you thrive in a structured and task-oriented environment where accuracy and enthusiasm are key? Do you excel both independently and as part of a team?

We are actively seeking a driven and meticulous individual to join our company as an Administrative Assistant. The ideal candidate will be committed to ensuring precision in every task and will contribute positively to our team dynamics.

The Administrative Assistant’s primary role is to support the Production Department by efficiently handling all administrative tasks necessary for the successful, safe, organized, timely, and profitable completion of projects. This role involves meeting contractual and project-specific requirements set forth by RRCI Company’s clients, with a steadfast dedication to interdepartmental collaboration, adherence to policies, procedures, and maintaining the highest standards of accuracy.

Founded in 1974, Rackley Roofing is celebrating 50 Years in Business!! Come join the Official Roofing Contractor of the Tennessee Titans and Roofing Contractor of the Year. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share our values, you belong in our Company. We hire based on our values, and while experience is valuable, it is not always required. This is just one of the many reasons we are different from most roofing companies. We understand as a company that if you are willing to learn, we are willing to teach. If you want to be part of something special and don’t have the experience, Rackley understands that everyone has to start somewhere. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.

We’ll train the right dedicated and detail-oriented Administrative Assistant in all things commercial roofing. Our standards are high, but so is our success story. If you’re ready be part of our Success Story, apply today. Take control of your career with a team that refuses to lose. We’re looking for only high-performance candidates. We’ll know if you have what it takes. Apply Now!

Please complete the Culture Index Survey. It’s a crucial part of our assessment process and will help us identify your strengths and assist us in better management to measure work-related behaviors. This survey must be completed to be considered for the position. Here’s the link to the survey: https://go.cultureindex.com

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Requirements

The Administrative Assistant reports to the General Manager of Production. The Administrative Assistant will also be responsible for project-specific tasks as assigned by the General Manager or Vice President of Operations.

The Administrative Assistant will be required to attend Hand-Off Meetings, Preconstruction Meetings, Post construction Meetings, Project Manager Meetings, Production Meetings, Project Specific Meetings as required (on-site and off-site) as well as Rackley Roofing Company, Inc. companywide meetings.

ROLE AND RESPONSIBILITIES

• Assist with clerical, data entry, and filing as necessary for the success of production operations and as directed by the General Manager of Production

COMPETENCIES

• Solid Roofing and construction knowledge
• Collaborative team player
• Sound organizational skills
• Uses resources efficiently
• Problem Solver
• Shares information and expertise with others to increase understanding
• Adapts behavior and work methods to changing conditions and unexpected obstacles
• Takes ownership of areas of responsibility
• Applies Continually seeks sources of information and/or subject matter experts for solutions
• Expertise to perform the job effectively
• Continually seeks sources of information and/or subject matter experts for the solution
• Stays current in terms of professional development
• Knows when and where to obtain assistance when faced with challenging work problems
• Demonstrate high standards of honesty, integrity, openness, fairness, and compassion
• Holds people accountable
• Analysis of pertinent information to better understand

MEASUREMENT OF PERFORMANCE

• Quality
• Accuracy
• Attention to Detail
• Procedure Adherence
• Timelines
• Attitude
• Cooperation
• Professional Development
• Attendance
• Proactivity
• Self Sufficiency

POSITION OVERVIEW:
Highlights: High-Performance Work Culture
Job Type: Administrative Assistant, Operations Assistant, Office Support Specialist
Work Hours: Full-time, working during core business hours (8 am-5 pm) and some nights and weekends as required
Benefits: Group Medical, Dental, and Vision, Life Insurance, 401k, EAP, PTO
Location: Mount Juliet, TN.

Full-Service Industrial & Commercial Roofing

Come join the Official Roofing Contractor of the Tennessee Titans. We are currently seeking to hire a meticulous and skilled Field Surveyor to join our team. Our Six Core Values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share the values, you belong in our Company. This is just one of the many reasons we are different from most commercial roofing companies. The primary responsibility of this role is to conduct thorough and accurate field surveys of commercial roofing projects, ensuring all specifications and quality standards are met.

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Requirements

• Complete High Quality Field Estimates (Roof Surveys) for Reroof Opportunities
• Perform detailed on-site surveys of commercial roofing systems, documenting current conditions and identifying any areas of concern
• Work with Company Production Department to achieve company revenue, expense and profit goals
• Work with Company Reroof Sales team to schedule surveys and provide an excellent customer experience
• Data Collection-Gather and record precise measurements, photographs, and notes regarding roofing materials, dimensions, and conditions.
• Upload all required photos and documentation into company CRM (Dataforma) and roof assessment software.
• Perform accurate roof inspection/assessment field walks of customer’s buildings.

Team Collaboration: Work closely with project managers, engineers, and other team members to ensure seamless project execution.

Physical Requirements: Ability to work at heights, climb ladders, lifting over 50lbs., and navigate roofing surfaces safely.

Working Conditions
Environment: Primarily outdoor work, often in varying weather conditions.
Travel: Frequent travel to different job sites is required.
Hours: Full-time position with potential for overtime based on project demands

Measurement of Performance:

• Meet or exceed RRCI field estimate goals for quality, accuracy, and quantity
• Follow RRCI policies, processes and disciplines (Co. manuals)
• Effectively maintain good customer relationships by providing excellent service customers.

Full-Service Industrial & Commercial Roofing

Come join the Official Roofing Contractor of the Tennessee Titans. We are currently seeking to hire for several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share the values, you belong in our Company. We hire based on our values, regardless of experience. This is just one of the many reasons we are different from most roofing companies. We understand as a company that if you are willing to learn, we are willing to teach. If you want to be part of something special and don’t have the experience, Rackley understands that everyone has to start somewhere. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.

Responsibilities
To oversee and provide leadership to the Sales Department for it to meet the goals set by the company.

• Work with Company Sales Department to achieve company revenue, expense, and profit goals.
• Team with Company Sales Department to manage and recruit clients.
• Attend pre-bid meetings and job walks as needed.
• Follow RRCI policies, processes, and disciplines (Co manuals, Handbook)
• Collaborate with RRCI employees to meet and exceed industry standards and processes.
• Responsible for training Sales Department employees on company policies, their job responsibilities, and inter-department communication and continuity. Work closely with the Service and Production Departments to ensure this continuity.
• Responsible for overseeing all aspects of the Sales Department and ensuring sales and revenue goals are met.
• Continually seek to improve the processes and the people within the Sales Department.
• Build, maintain, and manage the sales team and customer relations.
• Travel with Sales team members on customer and/or prospect visits as needed.
• Review and manage sales team activity in Dataforma, Microsoft Office, and other software.
• Ensure all Sales Department personnel are properly managing the customers.
• Review all contracts, subcontract agreements, and change orders for signature with Officers.
• Investigate and resolve customer disputes or complaints.
• Manage personnel in a learning environment to promote personal and professional growth within the ranks.
• Special projects, including Website management, Marketing materials, Dataforma support, Travel arrangements.

Preferred Education Experience:

• Associates Degree or higher.

Measurement of Performance

• Manager needs to perform duties and be held accountable as Sales Manager to the team Sales Goals and projections.
• Manage employees to RRCI policies, processes, and disciplines (Co. manuals).
• Meet or exceed RRCI revenue, expense, and profit budgets.
• More productivity and less stress from employees.
• Better Customer Experience.

Requirements

• Some College Education and/or 5+ years of Sales Manager experience required
• Proficient in Microsoft Office
• Proficient with Blueprint reading
• Strong Math and Writing Skills
• Strong Negotiation Skills
• Able to climb stairs and ladders
• Maintain balance at heights
• Lift heavy objects up to 50 lbs.
• Stoop, bend and work on knees, crawl
• Verbally communicate and understand objectives
• Work with extreme weather conditions
• Comfortable with hand and power tools
• Follow all safety procedures
• Keep sites clean and free from hazards
• Adhere to all quality processes

Rackley Roofing is an Equal Opportunity and Drug-Free Employer offering excellent challenges, career opportunities, competitive pay, and benefits including:

• Medical, Dental, Vision
• Life Insurance
• Cancer, Accident, Short Term Disability
• Vacation and Holidays
• 401K

Full-Service Industrial & Commercial Roofing

Come join the Official Roofing Contractor of the Tennessee Titans. We are currently seeking to hire for several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share the values, you belong in our Company. We hire based on our values, regardless of experience. This is just one of the many reasons we are different from most roofing companies. We understand as a company that if you are willing to learn, we are willing to teach. If you want to be part of something special and don’t have the experience, Rackley understands that everyone has to start somewhere. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.

Roles and Responsibilities for the Service Coordinator position include, but are not limited to the following:

• Scheduling and coordination of service department.
• Stellar communication, both internally with crews and externally with clients.
• Answering calls on a multi-line system; directing calls to the appropriate contacts.
• Data Entry. Must be able to type quickly and with accuracy.
• Excellent time management skills with a proven ability to meet deadlines.
• Communicate with on-site visitors, including vendors and customers. Communicate with vendors and customers via telephone and email as necessary.
• Maintain documentation on-site, both on paper and through a computer software program.
• Keep desk and office space neat and maintained, both for appearance and functionality.
• Review the information and generate invoices for clients.
• Review and analyze special projects to keep management informed as needed.
• Prepare reports to management as needed.
• Assist with administrative tasks and projects, as required.
• Other general office duties, as required.

Preferred Education Experience:

• Associates Degree or higher.

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Requirements
Required Experience and Knowledge:

• Office Management 2+ Years
• Office Administration: 2+ Years
• Proficiency in Microsoft Office Suite, specifically Outlook, Word, and Excel
• Experience with a CRM system is not required but is beneficial.
• Strong computer, organizational, and writing skills
• Verbally communicate and understand objectives
• Follow all safety procedures
• Adhere to all quality processes
• Bilingual (Spanish) Preferred

Rackley Roofing is an Equal Opportunity and Drug-Free Employer offering excellent challenges, career opportunities, competitive pay, and benefits including:

• Medical, Dental, Vision
• Life Insurance
• Cancer, Accident, Short Term Disability
• Vacation and Holidays
• 401K